Flixster Help Discussion Forum (Showing 1 - 25 of 343 comments)

  • Eugene
    posted by Eugene (Moderator)
     

    Never-Ending Quiz Problems

    Having problems with the Never-Ending Quiz? Come here for answers.
    posted 702 days ago
  • jessicamontgomery
    posted by jessicamontgomery
     
    Hi Eugene, the Never-Ending Quiz seems to hang on me. Its always stuck on "Retrieving next question...". I checked out the FAQ and I do have Norton Anti-Virus/Internet Security installed. What should I do ?
    posted 702 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Hi Jessica,

    If you are using antivirus or security software like Symantec/Norton, please change Norton's settings by adding us to Norton's list of "permitted" websites for popups and advertisements (we generally don't use popups, but Symantec seems to disable all of our functionality anyways :(.
    posted 702 days ago
  • SarahCloudMichell
    posted by SarahCloudMichell
     
    I'm having the same problem and none of that made any scense to me.
    posted 702 days ago
  • prhirstuk
    posted by prhirstuk
     
    :( < I've tried all suggestions on the site but cannot get the quiz to work!!

    In the bottom left of webpage I have a Yellow Icon with a '!' in it > "Done, but with errors on page."

    It used to work, but I think what has changed, Thanks in advance, PS. Great Site
    posted 702 days ago
  • prhirstuk
    posted by prhirstuk
     
    For info: I've just installed Firefox, Quiz works fine!

    Any ideas on what to do for IE?

    Ta
    posted 702 days ago
  • BOERSMA
    posted by BOERSMA
     
    try setting all of your settings (including in the advanced tab) to default.. or reinstalling it.

    Peace.
    posted 701 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Use Firefox - its better anyways :P haha.
    posted 701 days ago
  • prhirstuk
    posted by prhirstuk
     
    Just for info: The Quiz is now working on Internet Explorer for me. Nothing on my PC has changed. Bizarre!

    Ciao for now.
    posted 698 days ago
  • s1lv3rbull3t
    posted by s1lv3rbull3t
     
    I'm having trouble with the question adding part - I have a question pending and i wish to change its image to a brighter copy, but when i click preview it says i do not have the right to edit it.
    posted 698 days ago
  • mirree
    posted by mirree
     
    I've had trouble where I answer a question, it'll move onto the next but it won't tell me if I get the previous one right or not!
    It doesn't always do this and I keep forgetting to make a mental note to see if I'm still earning the points!
    posted 698 days ago
  • TheSuccessfulHobo
    posted by TheSuccessfulHobo
     
    I'm having a problem where seven of my fifteen submitted questions have been pulled without reason. If someone can make a fallacious statement about "THE GHOST IN 3 MEN N A BABY" and I get it wrong because I know the answer and they don't, I can see it being removed. But to remove perfectly good difficult questions without giving a reason is annoying.
    posted 697 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Cancelled Questions (TheSuccessfulHobo): Thanks for your post. Yes, it is annoying to have a question cancelled. However, the never-ending movie quiz is a community driven game, and we let their votes decide which questions to keep.
    posted 696 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Won't Tell me the Answer to Previous Question (mirree): Thanks for your post mirree -- yes, sometimes when you submit your answer to a question, it doesn't always make it to our server (sometimes the internet drops it ;). But rest assured, if we never received your answer, we'll (eventually) give you the same question again later.
    posted 696 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Microsoft vs. Firefox (prhirstuk): thanks for your post, Frank: sometimes browsers store a local copy (or 'cache') of our website. When we make enhancements or upgrades, the website might not work for users with an old 'cache'.

    Internet Explorer doesn't always correctly figure out when to use (and when NOT to use) its cache. If you occasionally have problems with your quizzes, click the browser refresh button and see if that fixes the problem. Or, delete your cache (warning: this may take several minutes if you've never done it before), and this might also fix your problem.

    - e
    posted 696 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Problems editing a quiz question (s1lv3rbull3t): Thanks for your post Matthew. You said that when you clicked the preview button on a quiz question you submitted, it said that you didn't have the right to edit it? Do you have the quiz question number? Can you send it to me privately so I can take a closer look?
    posted 696 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Just for people whoa re unsure of how to empty their cache, I've written step-by-step instructions:

    If you use Internet Explorer (IE), you can do this by clicking Tools (at the top), Internet Options, click on the 'General' tab on the window that pops up and now in the middle section that says 'temporary internet files' click on the button that says 'Delete Files...'.

    If you use Firefox, click Tools (at the top), Options, then click on the tab that says 'Cache' and select Clear Cache Now.

    Warning!
    Like Eugene said, this can take a while if you've never done it before. NO your computer is NOT frozen, it is simply deleting all the files that you've collected from the internet - so if you have lots it can take a LONG time to delete them.
    posted 696 days ago
  • scootsman
    posted by scootsman
     
    Hi! Sometimes when I try and post a comment/message on talk, I get a message popping up saying, enter comment first, even though I have put in a message?
    posted 688 days ago
  • jackolantern666
    posted by jackolantern666
     
    I can't delete questions that have already been cancelled. when click on delete then ok on the pop up it says it has been deleted and gives me options as to where I can go but when I look at my list it is still there
    posted 688 days ago
  • butterflygirl2909
    posted by butterflygirl2909
     
    I know I am going to sound very dumb. But I have tried playing around with my norton settings to allow the quiz to work. But it still will not work. Can someone tell me exactly what I need to change to allow the quiz to run?
    posted 685 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Well you could turn it off ; ).

    Or get a better firewall, Norton isn't especially good anyways.
    posted 684 days ago
  • mirree
    posted by mirree
     
    I just got a question about "which film does Paris Hilton get murdered by a skewer through her head?" I selected The House of Wax 2005 and it told me it's wrong and the person that created this has said that the 1953 version is correct.
    How do I report it as a bad question after I've answered it?

    It's annoying to know I'm right and they're wrong (and it's not often I'm 100% sure!)
    posted 684 days ago
  • MiraulaM
    posted by MiraulaM
     
    Someone posted a bullshit answer...they asked, "What actor has never been killed in a film" & the answer was Clint Eastwood...apparently that person never saw The Beguiled...shithead....
    posted 681 days ago
  • jackolantern666
    posted by jackolantern666
     
    there seems to be an issue with questions apearing then disappearing and being replaced with other questions.
    posted 678 days ago
  • dommacleod
    posted by dommacleod
     
    the quiz takes AGES to load,i waited 15 minutes and it had not loaded a question
    posted 672 days ago
  • Dizzycafe
    posted by Dizzycafe
     
    That's why you go in and out from the Quiz, Dom...
    posted 672 days ago