Flixster Help Discussion Forum (Showing 1 - 25 of more than 500 comments)


  • Eugene
    posted by Eugene (Moderator)
     

    Miscellaneous Problems

    All problems that don't fit neatly into the other topics in this forum.
    posted 1131 days ago
  • Sssabee
    posted by Sssabee
     
    This is a great idea! Thanks a lot for the help, it is more than welcome and i'm sure that everyone will appreciate this ^__^
    posted 1131 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Aye, I'll second that motion!
    posted 1131 days ago
  • blackcoconut
    posted by blackcoconut
     
    I'm having problems with my online green status button.

    It's not really that reliable.
    posted 1131 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Yeah, if I go away for a while and then come back and do things it still says I'm offline.

    The solution is to sign out and then sign in again.

    I understand how the 'glitch' works, but I don't really know how you could do anything about it.
    posted 1131 days ago
  • SilverLilacc
    posted by SilverLilacc
     
    Wee I'll 3rd that motion :p
    posted 1131 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Well this isn't a 'problem' per say, but both the 'flixster flixster flixster' forum and this one don't have a link back to the list of forums at the top... its just kind of annoying...
    posted 1131 days ago
  • s1lv3rbull3t
    posted by s1lv3rbull3t
     
    Ive been having problems with the interface itslef - most of the time Flixster loads with errors and buttons such as the "create a new list" don't work
    posted 1131 days ago
  • Tim8806
    posted by Tim8806
     
    I was wondering when trying to submit a skin, can your images size be smaller than the deminsions listed? Because that's the only way i can see to make 10kb size header, the example pics are even 20+ kbs

    And how long does approval take? Will i know if it doesn't get accepted?
    posted 1131 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Submitting Profile Skins (Tim8806): Thanks for your post. I've updated the specification to allow for 25kb main box and big box headers and footers, and 20kb small box headers and footers.

    Approval can take up to a week. While most skins are pretty good, only our favorites will be added into our skin gallery. Good luck!
    posted 1131 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Online Status (Green) Icon (blackcoconut): Thanks for your post. Yes, our little online status icon is a little imperfect: it might take up to 5 minutes for us to figure out your 'correct' online status. Thanks for your patience :)
    posted 1131 days ago
  • Tim8806
    posted by Tim8806
     
    Thanks Eugene. I was looking at other peoples skins and they don't dit the pixel dimensions given, why are there dimensions if we don't have to follow them, you should just put size maximum if that's the case.
    posted 1131 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Submitting Profile Skins (Tim8806): The skin's pixel dimensions are intended to be 'guidelines' for artists to follow. You are free to use your own dimensions, although if you submit a skin too small or too large, we will reject it. The file SIZES are not guidelines: we want skins to download quickly, so please adhere to file size requirements.
    posted 1131 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    By the way, if you find your file sizes too large, just use a bit of compression. It works wonders.
    posted 1131 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    "Back to Forum Home" link (TheBlueFalcon): this link has been fixed for the main flixster and the technical support forum. :)
    posted 1131 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Thanks Eugene!
    posted 1131 days ago
  • SarahCloudMichell
     
    This is prolly just my computer... and i wouldnt be surprised if it is... but whenever i go into Forums or my Profile... It is showing me what happened days and days ago.

    It's really getting annoying that I have to refresh my pages all the time because i have a really slow computer and a realy short attention span.

    As i said... t's prolly my computer but... Help?
    posted 1131 days ago
  • garnetbisma
    posted by garnetbisma
     
    how do u delete sum of ur favourite clips? L.O.L.!
    posted 1130 days ago
  • TheBlueFalcon
    posted by TheBlueFalcon (Moderator)
     
    Sarahmichelle, try deleting your cookies and temporary internet files.

    If you use Internet Explorer (IE), you can do this by clicking Tools (at the top), Internet Options, click on the 'General' tab on the window that pops up and now in the middle section that says 'temporary internet files' click on the buttons that say 'Delet Files...' and 'Delete Cookies...'.

    If you use Firefox, click Tools (at the top), Options, Click on the tab that says 'cookies' then click the clear cookies now' button, after doing that then click on the 'Cache' tab, and select Clear Cache Now.

    This will take a LONG time if you have never done it before! Your computer isn't frozen, it is just deleting months woreth of files!

    This will also help clear out alot of hard drive space on your computer : ).
    posted 1130 days ago
  • BOERSMA
    posted by BOERSMA
     
    You could also make sure that internet explorer shows you the latest update of a webpage instead of the previous one by going to tools>internet options>settings and making sure that every visit to page is checked.

    Peace.
    posted 1130 days ago
  • Sleaze
    posted by Sleaze
     
    A few people have been telling me that they can't post comments in my Movie Lists (My Favourite Cult Films seems to be a particular problem). I've been told the message says something along the lines of:

    ERROR--Contact/Email F Admin

    Who should I contact for this to be checked out?

    Cheers
    posted 1130 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Removing a Favorite Video Clip (garnetbisma): Thanks for your post garnetbisma -- I just added a "Remove from Favorites" link under each video in your favorites collection.
    posted 1130 days ago
  • Eugene
    posted by Eugene (Moderator)
     
    Posting Movie List Comments (Sleaze): Whoops, looks like you've found a bug. I'll have it fixed by tomorrow.

    Update: This bug has been fixed. You can post comments about movie lists now. :)
    posted 1130 days ago
  • lvk80
    posted by lvk80
     
    On the neverending quiz it says it's loading the next question but it never does
    posted 1129 days ago
  • katiejay783
    posted by katiejay783
     
    My friend just joined flixster and has taken the MCT...he sat and rated several films and took his time to write reviews. He says he saved them. They are not showing up at all. It says he has zero reviews and ratings. What's wrong?
    posted 1129 days ago
  • Tim8806
    posted by Tim8806
     
    This is more of a request then a problem, but since it's your area and you are responding quicker than the request forum i'll shoot for it.

    It would be nice to be able to search for skins. Like by the name of the movie or an actor, and it would be nice if we could add more than one movie/actor that it relates to.

    Thanks
    -Tim
    posted 1129 days ago