Arjun Mathur, Asif Basra, Ayesha Dharker

After his entire department is outsourced, an American novelty products salesman heads to India to train his replacement.

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75% liked it

2,883 ratings

Critics

78% liked it

40 critics

PG-13, 1 hr. 43 min.

Directed by: John Jeffcoat

Release Date: December 31, 2006

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DVD Release Date: September 2, 2008

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Flixster Reviews (631)


  • November 2, 2009
    When I began watching this film initially I was put off. It looked like a hackneyed attempt to inject comedy into a situation that has touched many Americans; Outsourcing.
    What I found instead was a very insightful look into the other side of the equation-that which has touched...( read more) the people who have taken these jobs. The movie goes even further to speak to the culture in India (both the beauty and the difficult) as well as the work ethic.
    Pair this with a lovely romance, a very touching romance at that.
    This sleeper gem had real heart and made me care about the characters as well as the subject matter. It also asks the viewer to look at what defines you...what really matters in life.
    It is most definitely a comedy and has some great laughs, but it is so much more.
    Excellent script, wonderful sites, perfect, fresh new faces to play the parts.
    See it as soon as you can.
  • January 18, 2009
    Todd: "Hello everyone. I'm Todd Anderson from Western Novelty, and I'm here to help integrate you into our business. Now, I gotta tell you, this center numbers are nowhere near what they should be, and based on the stompers complaints we've been having, it's a cultural thing. ...( read more)Basically, you people need to learn about Americans. It's all about bringing down the MPI. Things go faster if the customer feel they're talking to a native English speaker.
    Asha: But we ARE native English speakers. English is the official language of our government. You got it from the British, and so did we. We just speak it differently. And more correctly. We say 'internet', and you say 'innernet'."

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    I'm not going to pretend that John Jeffcoat's romantic comedy Outsourced will change anybody's life, but it's an exceptionally likable film made on a shoestring - hey, it's cheap to shoot in India! - that couldn't find conventional distribution. If that's not a reason to root for it, what the hell is? Jeffcoat's sideways approach to a controversial social issue - the relocation of customer-service jobs to India and other developing countries - is fresh and never condescending, and the film is terrifically acted with above-average production values. Most Hollywood love stories cost 10 times as much and deliver half the juice, at best.

    Actually, I wince to think what your average Hollywood director would have done with this set-up: An American call-center manager is reassigned to a newly constructed building outside Mumbai, where he has to train his own replacement and ends up falling in love with - well, with India, actually. Mind you, there is an awfully attractive Indian woman named Asha (the delightful Ayesha Dharker) involved, but acerbic Todd (Josh Hamilton) has to find out a lot about the country and its people - and yes, about his own intelligence and conscience - before he's ready for her.

    Jeffcoat isn't afraid to make his characters both types and individuals, in the best comic tradition. Todd is likable, cynical and self-involved, but he never comes off as the ignorant yank abroad, while Puro (Asif Basra), the Indian manager who's going to get his job (at roughly one-eighth the salary), is hard-working, fast-talking and ambitious, with an unreadably sunny veneer. But from the beginning, we can see elements of emotional reserve and shifting intelligence in both these guys. They're always more than cultural stereotypes, and even the predictable power exchange between them - Todd has to teach his call-center employees how to "sound American," while Puro and the other Indians have to teach him how to be a human being - isn't as clichéd as that sounds.

    Jeffcoat's depiction of the call-center world is always funny, light and almost anthropological; he never preaches at you on the morality, or lack thereof, of this distinct late-capitalist phenomenon. (As you may have discovered, it can be difficult to get call-center workers to admit they're not really in Chicago or Dallas.) As Outsourced gradually and gracefully moves Todd and the luminous Asha toward each other - and toward the "Kama Sutra suite" of a sleazy tourist hotel - it remains respectful of the tremendous distance between them. She, after all, has been engaged to a cousin since the age of 4, and he's on his way back to his Seattle condo as soon as the call center is down to six minutes per customer. I guess Outsourced is simply too bright and pleasant to become a huge hit, but it's a confident little genre film with near-classic charm. Oh, and India looks as glorious as ever.
  • July 4, 2009
    What could have been a paint-by-numbers romantic comedy surprised me. A *lot*. The script is fresh and witty, the actors (with the exception of the lead) are wonderful and very real, and even the setting adds a touch of poignancy. That being said, Hamilton... is really not ver...( read more)y convincing. It's a real blah moment when you realize that. Consequently, you spend your time focusing on the supporting roles, all giving *very* honest and accurate portrayals of life in rural India. You've probably never heard of this one, so if you see it at your local Blockbuster, snatch it! You won't regret it.
  • May 20, 2009
    Too cheezy and blah for me.
  • May 8, 2009
    Here is an intriguing movie that follows a man?s journey from Seattle to India. Todd Anderson works for a call-center as a salesman, until the company is outsourced. It is the company?s decision to have him train the new supervisor there, and to design a hard-working team as well...( read more). It is then that he meets Asha, a woman who enables him to seek and learn about a culture and lifestyle of a people. Their attraction was clearly imminent. Great music (got to love ?Ari Ari Part III, and ?The Long Way Home?) Josh Hamilton and Ayesha Dharker stars. Truly worthy!
  • November 9, 2009
    Good romantic comedy with an International twist.
  • November 4, 2009
    Very different and entertaining Rom-Com with a charming and endearing performance by Josh Hamilton in the lead as a manager sent to India where his group was outsourced to, to sell American kitsch items. He falls in love with a young Indian woman there played nicely by Ayesha Dh...( read more)arker. This was fresh and fun as Romantic Comedies go.
  • September 13, 2009
    A delightful film with a charming and capable cast. Good direction, appealing story and such likable characters. Funny and touching, very well done.
  • September 6, 2009
    A hilarious movie based on the experiences of an Online Sales Exec whose job has been outsourced to India. The worst part odf the job is that he has to go to India to train his own replacement and battle a seemingly hopeless situation. Paints India better than the much hyped "Slu...( read more)mdog Millionairre".
  • July 10, 2009
    thought this film was boring but its not... its turns out to be funny...its a cultural thing that would probably surprise you.

Critic Reviews


August 29, 2008
Liam Lacey, Globe and Mail

A frothy romantic comedy that makes a serious point about the arrogance of treating human beings from around the world as interchangeable economic units. full review

September 28, 2007
Roger Ebert, Chicago Sun-Times

It is a film bursting with affection for its characters and for India. It never pushes things too far, never stoops to cheap plotting, is about people learning to really see one another. It has a fund... full review

View more Outsourced reviews at RottenTomatoes.com

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